Comments on: Guest Book

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By: Charlotte Thomas

Charlotte Thomas — Thu, 27 May 2010 04:47:39 +0000

I first met Jeff back in 2004 when he was the last number in the phone book I was going to call before I gave up and bought a new stove. He was the only person involved in stove sales or service that told me the stove could be fixed and that is just what he did. I have since moved from that home and had him install another stove in our new residence. I would recommend him to anyone and I do.

Char

By: Jon Heritage

Jon Heritage — Tue, 27 Apr 2010 02:50:29 +0000

Jeff, This is a reminder that we have made an appointment for the morning of June 8! I tried to find the discount link - but I didn’t see it. I’m happy to give you my business and to tell others of your excellent service! See you soon.
- Jon

By: leta

leta — Sat, 17 Apr 2010 08:11:26 +0000

hey jeff
been over a year and you showed up bright and cheery was good to see you
so thankfull to have found you
lots of living to do now do it lol
and your so good for my stove

By: Richard Lambert

Richard Lambert — Thu, 18 Mar 2010 04:20:47 +0000

thanks you so very much for the excellent service and repair

By: John Schmidt

John Schmidt — Wed, 20 Jan 2010 06:03:43 +0000

If everyone gave the sort of customer service Jeff gives his customers the world would be a much better place. You would always be able to depend on folks showing up at the time they said they would. You could always be sure the work would be done professionally and right. You would know that the person you hired for a job would go that “extra mile” to be sure you are delighted with the service,

Jeff has taken care of my stove for the last 5 years. As far as I am concerned no one else will ever touch it! Until last week it had only been routine cleaning and maintenance. But last week my stove broke. Bad. The auger shaft was pointed pff at a 45 degree angle. My stove is not one of the more popular brands. We talked on the phone but neither of us could quite figure out what got bent. Jeff showed up the next day (even though he was very busy with appointments) - with a diagram he found on the interweb (which actually matched the one I had dug up out of the files!) He prodded, poked, used mirrors and magic to look inside and then went “Oh I see”. He waved his hands and commanded “Be well.” It’s worked ever since. Who am I to question his ways.

Oh and one more thing - if Jeff is coming over clear your calendar for the hour - he is an interesting guy to get to know - and I enjoy our discussions while he works as much as I enjoy the results of his labor.

By: Damon

Damon — Wed, 06 Jan 2010 13:09:25 +0000

Jeff was great! I had a severe and dangerous problem with my 17 year old pellet stove feeding uncontrollably, and a day after i sent in my description of the problem (over the holidays no less), Jeff had been able to identify the part causing the malfunction. I replaced the part as he suggested, and my stove is running like clockwork. Thanks Jeff!

By: Shirley Ward

Shirley Ward — Sat, 10 Oct 2009 15:22:41 +0000

My 3yo grandson turned my stove on and I wasn’t aware of it so it plugged my augur, Jeff was here and cleaned it out in no time, I was very impressed .
When the time came to get the stove cleaned he was the first one I thought of and am I ever glad I did.
This stove has not been so clean since it was new! What a great job he did and also found some repairs that needed done and completed them on the spot.
I would recommend him first to everyone.

By: Lauradel

Lauradel — Sun, 04 Oct 2009 22:03:18 +0000

Jeff has been taking care of my stove since he installed it - it’s been so long, I can’t remember… 10 years? Sounds about right. Anyway, it’s time for my annual Jeff visit, which I and my stove both look forward to - and the added plus is a little chat with Annegret.

Jeff and Annegret run a dependable business and it’s always a pleasure to do business with them.